Terms and Conditions

By placing an order via this webshop you agree to the terms and conditions set out below.

We hold certain information that we require to process your order.

This includes your email address, billing and shipping addresses, and your paypal ID.

 

We take great pride in our products, and if for any reason you are unsatisfied, please email enquiries@winterdyne.co.uk and we will endeavour to assist with any issues you may have.

It is assumed that you will take reasonable care of the products – these are manufactured using PLA filament on 3d printers , and can be damaged by exposure to excessive temperatures.

We continually improve our designs based on customer feedback and as such they may vary slightly from pictured.

 

Products marked as ‘in stock’ on this site are normally held in stock, but by placing an order you acknowledge that there may be a delay before dispatch. Typically orders are sent the following working day, but in times of high demand there may be a wait of up to 5 working days before dispatch. Products marked as ‘on backorder’ are printed on demand and so will usually incur the delay.

Orders that have not been dispatched can be refunded, no questions asked!

 

These terms do not affect your statutory rights.